Last Updated: August, 2025

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY ALL THE TERMS OF THIS PRIVACY POLICY AND OUR TERMS OF SERVICE. IF YOU DO NOT AGREE TO SUCH TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE SERVICE.

Zynova Tech LLC (“Zynova,” “we,” “our,” or “us”) is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information, and describes our general privacy practices when you use our website, applications, and related services (the “Service”).

If you have any questions or concerns regarding this Privacy Policy, please contact us at the email address listed in Section 17 below.

We may update this Privacy Policy from time to time to reflect changes in our practices. Please review it periodically and note the “Last Updated” date at the top of this page. We may also notify you of material updates via the Service or by other reasonable means.

1. Terms of Service

Use of the Service is subject to our Terms of Service, which are incorporated by reference into this Privacy Policy.

2. Application of this Privacy Policy

2.1. This policy applies where Zynova acts as a data controller with respect to your personal data—that is, where we determine the purposes and means of processing such data.

2.2. This policy applies to the collection of Personally Identifiable Information (“PII”) from individuals and sole proprietors. It does not apply to data collected from corporate entities.

2.3. This policy applies regardless of how the Service is accessed—whether via desktop, mobile device, or otherwise.

2.4. While using the Service, you may be directed to third-party websites beyond our control. This Privacy Policy does not govern those third-party sites.

2.5. This policy is designed to comply with applicable U.S. privacy laws and regulations, including the California Consumer Privacy Act (“CCPA”), the California Online Privacy Protection Act (“CalOPPA”), and Nevada SB-220.

3. Information We Collect and How We Use It

3.1. Personally Identifiable Information (PII). When you engage in certain activities on the Service, we may collect personal information such as your name, address, email, telephone number, payment details, images or content you upload, and other information that identifies you.

If you enroll through a third party (e.g., Google, Facebook), we may receive your PII from that third party. By using the Service, you consent to this data exchange.

We may use your PII to:

  • Provide products and services

  • Facilitate transactions and order fulfillment

  • Improve marketing and promotional efforts

  • Enhance Service performance and troubleshooting

  • Contact you regarding your account or inquiries

  • Enforce our Terms of Service and comply with legal obligations

3.2. Types of PII we may process include:

  • Account data

  • Profile data

  • Usage data (IP address, browser type, OS, visit duration, pages viewed)

  • Correspondence data (communications you send or receive)

  • Notification data (subscriptions, email preferences)

  • Inquiry data (questions about goods/services)

  • Transaction data (orders, payments, billing records)

  • Messages exchanged with other users through the Service

4. Providing Your Personal Data to Others

4.1. Zynova does not sell your PII.

4.2. We may share your PII with third-party service providers who perform functions on our behalf (e.g., hosting, payment processing, email delivery).

4.3. If our company or assets are acquired, your information may be transferred as part of the transaction.

4.4. We may also disclose personal data where required by law or to protect the safety and rights of Zynova, our users, or others.

5. Non-Personally Identifiable Information

We may collect information that does not directly identify you, such as browser type, device information, or aggregated usage data. This helps us analyze trends, administer the Service, and improve performance.

We may share anonymized, aggregated data with third parties for lawful business purposes.

6. Cookies and Tracking Technologies

6.1. We use cookies and similar technologies for authentication, security, personalization, analytics, and advertising.

6.2. Third-party service providers, such as Google Analytics, may also use cookies to help us understand Service usage. See Google’s privacy policy at: https://www.google.com/policies/privacy/.

6.3. You may manage cookies through your browser settings. Blocking cookies may affect functionality.

7. Analytics

We use analytics tools to understand how users interact with our Service. These insights help us improve usability, performance, and product features.

8. Transfer of Information

Your information may be processed on servers located outside of your state or country. By using the Service, you consent to such transfers, including to the United States.

9. Security of Information

We use technical, administrative, and physical safeguards to protect your personal data. However, no method of transmission over the Internet is 100% secure. You share information at your own risk.

10. Age Restrictions

The Service is not directed to children under 18. If we learn we have collected personal data from a child under 18, we will delete it promptly.

11. Privacy Rights

11.1 California Residents (CCPA & CalOPPA)

California residents have the right to request:

  • The categories of PII we collect and share

  • The purposes for which PII is used

  • The specific pieces of PII we have collected about them

You may also request that we delete your PII, subject to exceptions.

We do not sell PII. However, California residents have the right to opt out of future sales if our practices change.

11.2 Nevada Residents

Nevada law allows residents to opt out of the sale of PII. Zynova does not sell PII.

12. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:

Zynova Tech Ltd
Email: support@zynova.ai

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